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Cancellations

Have you booked a session with Kids Club, but changed your mind? As each room can only have a limited number of bookings, we would greatly appreciate a notification to advise that you are not attending.

Any cancellation for bookings must be received at least 2 hours before your booked session commences. Cancellation after the 2 hours, or if you do not arrive for your session, will result in forfeit of your complementary session for the day, or charges incurred for non-complementary sessions.

To cancel your session, please notify us via the Contact form provided, or feel free to phone us on 07 5579 4444.